By: Pranav Ramesh

Top 7 HR Software Testing Myths

John Ruskin famously said quality is never an accident; it is always the result of intelligent effort. The same wisdom can also be applied to HR software testing. Even if you are not the one creating the software, you are the one choosing it, so you should make the best of your efforts. 

This choice is, however, complicated by a few persistent myths which surround the creation and functioning of HR software. These myths can mislead an unaware buyer into making choices they come to regret later. When you’re deciding what HR software to invest in, it is best to be aware of these misleading misconceptions.

Myth 1: Anyone Can Test HR Software 

Did you know that about 55% of companies hire professional testers for their software needs? Not only that, but the demand for trained testers is growing, as they are able to handle all parts of the product’s life cycle. 

The software testing process shouldn’t be pursued by unqualified personnel in any kind of situation, and this also applies to HR tools. Instead of doing the testing yourself, the wise decision would be to hire a specialized team that can do this. Having a team to do this for you will ensure that all the needed resources are available through a detailed plan, by a team of certified test engineers, led by a quality assurance lead. 


Myth 2: Testing Determines Product Quality 

What testing does is check if the program works at optimal capacity, while showing the client what are the strong and weak points of the tested HR tools, according to the company’s needs. If the test does not offer optimal results, it doesn’t always mean that the product is universally bad, but it can imply that the company didn’t choose the right HR software. 

A smart idea is to do some research before choosing the HR tools that you want to test. Understand what your company needs. It can range from storing employee data to automated payroll and benefits administration. No matter what you are looking for from HR software, make sure that you select a service that looks fit for your business, so you can get the most out of testing! 


Myth 3: Testing Should Only Be Functional 

To ensure that you have purchased the best HR software, your testing should also incorporate non-functional testing. The reason for that is especially security. Statistics show that about 45% of companies have suffered a data breach. While HR software often has access to a large pool of sensitive employee data, it is safe to say that security needs to be a priority. 

HR systems are already impacted by various issues stemming from the new legislation, like cybersecurity (94%) or data protection and sharing (92%), so it is important to check if the software you are using is compatible with both internal and external regulations, so it won’t create legal problems further on. 


Myth 4: Testing HR Software Isn’t Very Popular 

There is a common idea surrounding HR systems, in general, that it’s a niche industry. But the statistics suggest something completely different. For example, mobile workforce management software is already a 6.05 billion dollar industry, and it is expected to have an 18.9% growth by 2023. 

The same thing can be said about testing HR systems. The software testing industry is worth 6.8 billion dollars in 2022 and has been seeing continuous growth since 2017. This proves that HR software testing is at least as popular as any other branch of software testing, as it is the result of two highly-demanded industries coming together. 


Myth 5: The Best HR Software Testing Solution is Manual Testing 

Although the most popular solution is to hire a testing team, the smartest solution is to implement both manual and automated testing. This way, your company will be ensured of complete coverage of the whole HR system, especially because it is quite common that certain areas of the HR systems remain untested. 

Using both methods of testing is a good way to ensure functionality and employee data protection, by observing if the system works as intended from all possible perspectives. 


Myth 6: You Only Test During the Trial Period 

From the worst to the best HR software, periodic updates are a must. Even if they are intended to improve the user experience, they always create changes in the structure of the system. This is one of the reasons why you need to test periodically. It helps you ensure that the software continues to be useful for your organization in the same way it was before. 

Consistent testing can also help you better adapt to changes that come through updates. Some features can be replaced, and this can be confusing for HR teams. This is another good reason why testing should be periodic. It doesn’t only work as a way to ensure functionality and compatibility, but also as a way of adapting to the system’s changes. 


Myth 7: Testing is Optional 

Testing HR software should never be seen as optional. It is an important step in both choosing and maintaining your HR tools, and it should be taken seriously. It doesn’t matter if the product has a 5/5 rating or if it is quite popular among the other HR software solutions. Your experience is different, and this is why you have to make sure it fits your company and your needs. 

If your search for the perfect HR software is becoming difficult, and you seek something that better fits your company’s needs, we might offer what you are looking for. 

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